1. "four diligence".
(1) eye attendance. That is to observe things in front of you carefully, and be good at seeing the essence through phenomena, and find doubtful points from the clues.
(2) brain work. That is, we should pay attention to thinking, analyze the observed phenomena, and find out the unreasonable, contrary to the law, and contradictory places.
(3) work hard in the legs. Some situations and problems that appear within the scope of security guards must be understood or resolved in person. If there is a traffic jam at the gate, take the initiative to clear it; if someone gathers around the gate, persuade them to leave immediately.
(4) hand in hand. It refers to the inspection of persons, vehicles and materials entering and leaving the gates, which must be done by oneself, without perfunctory blame, and with errands.
2. "five demands".
(1) the enforcement system must be strict. In the implementation of the system, we should do a good job of propaganda and interpretation of the system in time, strive for the understanding and support of the overwhelming majority of staff and workers, always insist on the equality between leaders and the masses, cadres and workers, and violate the system of gatekeepers. We should treat things according to the rules and regulations without discrimination. Security guards themselves should take the lead in abiding by the rules and regulations, forbid bringing relatives and friends into the airport, forbid bringing other people into the airport, forbid allowing materials to enter or leave without a license for personal gain, forbid revealing to others the secrets of the client units, such as key parts, important equipment, safety facilities, security programs, etc., and forbid sheltering and indulgence. A criminal suspect or a criminal suspect colluded with each other and committed a joint crime.
(2) the inspection must be meticulous. When checking the certificates and checking the goods carried by the vehicles, materials and personnel, we should be conscientious and responsible for careful observation. Security guards should not ignore any doubt during their duty. Security guards should keep in mind as much as possible the characteristics of entry and exit personnel, materials, vehicles, such as height, body shape, appearance (such as triangular eyes, long face, thick eyebrows, pockmarked, etc.), clothing, walking and standing habitual posture (such as lameness, ring legs, etc.), as well as the size and shape of the goods carried, vehicle color, vehicle type, brand. And so on, so as to provide convenience for investigation or interception.
(3) flexibility in dealing with problems. When dealing with problems, we should be flexible, be good at distinguishing between principled problems and non-principled problems, and then adopt different treatment methods for different problems of different nature. Principles must be strictly checked, and non-principled issues should not be entangled too much, so as not to involve too much energy and affect the handling of principled issues.
(4) the ability to deal with emergencies should be improved. We should be calm and calm in dealing with emergencies.
(5) civilized duty. On duty must be in accordance with the provisions of dress, pay attention to style, to achieve neat clothes, dignified appearance, full of spirit, kind attitude, courtesy, fair, adhere to the principles of reasonable persuasion, due diligence, enthusiastic service; do not leave duty without permission, do not idle chatting, do private work, prohibit alcohol and smoking, strictly prohibit difficult people. To swear, insult and violate human rights.
An important requirement for civilized duty is to ban service taboos and promote civilized terminology. For example, when people or vehicles need to be verified, they should say, "Comrade, please show your certificate, thank you!", "Comrade, parking verification, this is the factory system, please cooperate with our work, thank you!", "Sorry, delayed your time, please understand!"