浅析保安公司制定标准操作流程 - 行业动态

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浅析保安公司制定标准操作流程

点击次数:    发布时间:2018-09-27
今天我们就为大家总结,保安公司制定标准操作流程,希望通过下面的总结内容可以帮助到各位相关人士及对公司产品感兴趣的朋友,公司每天都在不断更新,不断的完善自己产品,公司研发的产品一旦出现,都会一时间介绍给你们的,欢迎各位来公司考察!
Today we will summarize for you, security companies to develop standard operating procedures, I hope that the following summary can help you and the company's products interested in friends, the company is constantly updated every day, constantly improve their products, the company's products once developed, will be introduced to the first time Welcome to visit the company!
一、 立岗(树立公司形象)
1. Li Gang (set up the company's image)
1、 员工上班、下班时间要有1名保安站在进出口门内侧相应处立岗,军人精神状态,宾馆式服务作业。
1. Employees should have a security guard standing on the inside of the entrance and exit doors during the working and off-duty hours. Soldiers'mental state and hotel-style service work should be done accordingly.
2、 立岗目的:礼迎礼送业主高层进出,维护员工进出门秩序,严格监控公物无手续带出门。
2. The purpose of setting up a post: Giving a gift to the high-level leaders of the owners, maintaining the order of the employees'entry and exit, and strictly monitoring the public property taking out without formalities.
二、 值班(全神贯注、礼貌待人)
Two. Be on duty.
淄博保安公司加盟
1、 接待访客:先生(小姐)您好,找谁?请稍等,我帮你电话联系!如被访者同意接待时请客人登记领进会客室,如被访者不在或无人代接待时,向访客说声:抱歉!您找的人联系不到,麻烦您预约好再来,好吗?再见!对已会完客的人要收回登记手续并说声:再见!
1. Reception Visitors: Hello, Sir (Miss) Who can I speak to? Just a moment, please. I'll contact you by phone! If the respondent agrees to invite the guest to register and lead into the reception room, if the respondent is not in or no one receives, say to the visitor: Sorry! The person you are looking for can't be contacted, please make an appointment to come again, okay? Bye! People have to withdraw their registration procedures and say, "goodbye!"
2、 接听电话:您好!保安室,请讲,谢谢、再见!
2, answer the phone: Hello, security room, please, thank you, goodbye!
3、 接收报刊、快件、包裹、挂号信、汇款通知单等,凡要签收的物件必须登记、履行签发手续,对被损或含有高额保质金额的物件一律联系收件人或业主方相关担当者签收。
3. Receiving newspapers and periodicals, express mail, parcels, registered letters, remittance notices, etc., all the items to be signed must be registered, and the issuing formalities must be fulfilled.
4、 送货车辆,出货车辆要记录,认真检查核实《出货单》审批手续放行。
4, delivery vehicles, shipping vehicles should be recorded, seriously check and verify the "delivery order" approval procedures released.
5、 业主或贵客接近时要起立问好,热情听取训导并记录指示精神认真传达落实。
5. Owner leaders or VIPs should stand up and say hello when approaching, listen to the training enthusiastically and record the spirit of instruction to convey and implement earnestly.
三、 巡逻执勤(态度严肃、精神焕发)
Three. Patrolling on duty (serious and refreshing)
1、 定时巡逻按照业主规定时间、巡逻路线、卡点拷卡。
1, patrol regularly according to the time stipulated by the owners, patrol routes and card points.
2、 不定时巡视业主要求对仓库、办公室、车间机台、空调主机、消防设施含通道、配电房终端机的中文信息及水塔等是否运转正常。凡异常现象必须及时报告业主相关担当或处理。夜间周休日,节假日(无人上班时间)对门锁窗扣确认关闭,如有突然停电及时查看配电房报业主。
2. Inspect the owner from time to time whether the Chinese information of warehouse, office, workshop, air-conditioner, fire-fighting facilities, distribution room terminal and water tower are in normal operation. Any abnormal phenomena must be reported to the owner in time. On weekdays at night and holidays (when no one is on duty), the door lock and window button are closed. If there is a sudden power cut, check the owner's leadership of the distribution room report in time.
3、 发现问题均记录并报告业主;凡火灾先报119,抓到窃贼报110再报业主,记录时间、地点、涉及人物。
3. Record and report the problem to the owner's leadership; where the fire is reported 119, the burglar is caught 110 and then the owner's leadership, record the time, place and people involved.
四、 其它(要求事项、认真落实)
Four, other (requirements, conscientious Implementation)
1、 访客经许可要至车间时按业主指导领进。
1, visitors are allowed to enter the workshop according to the owner's guidance.
2、 监督员工上班,下班时间打考勤卡,严禁代打卡,根据业主规定下班时间员工要接受探测器检查。
2. Supervise the staff to go to work, punch the attendance card during the off-duty hours, prohibit punching the card on behalf of the employer. According to the owner's regulations, the staff should accept the detector inspection during the off-duty hours.
3、 员工车辆按业主指定地点停放并对无锁车,乱停车清理后统一上锁,停放贴上警示纸头。
3. Employee vehicles are parked at the designated location of the owner and unlocked. After random parking, they are locked and put on warning paper.
4、 按规定时间对宿舍寝室监督息灯。
4, according to the prescribed time to supervise dormitory bedroom lights.
5、 平常监督浪费用电,维护业主利益,时刻想到:“只有业主想不到的,没有我们做不到的”承诺。
5. Usually supervise the waste of electricity, protect the interests of the owners, always think: "only the owners unexpected, we can not do" commitment.