Strengthening the education and training of the security guards is the need for the long-term development of the security industry. It is the need for the professionalization of the security services and the formal construction of the security team. It is the fundamental way to improve and improve the quality of the security services. Only by improving the quality of security guards can we further improve the quality of service and win the security market. Therefore, it is an important part of management work to improve the quality and service quality of security personnel.
In recent years, some security companies have summarized, analyzed and studied the survey of customer satisfaction. From the survey of several projects, the quality of security guards is the focus of customers' reflection. Although the security company has strengthened the training of the security guards before and in the post, the training and education work is lagging behind with the loss of the old players and the continuous addition of new members.
为了进一步提高保安员的整体素质，提高保安服务质量，保安公司应及时采取相应措施，进一步加 强在岗保安员对《保安服务操作规程与质量标准》的学习和业务技能培训。尤其是加大对新保安员的岗前培训力度，确保值勤方案、勤务制度和突发事件应急预案的系统培训的时间、 内容、人员“三落实 ”。
In order to further improve the overall quality of the security guards and improve the quality of security services, the security company should take appropriate measures in time to further strengthen the learning and business skills training of the security guards on the operation procedures and quality standards for security services. In particular, we should strengthen the pre job training for new security guards, and ensure the time, content and personnel "three implementation" of the system training of duty program, service system and emergency contingency plan.
Improving the system of security officer's qualification certificate and rating system
The security enterprise should actively publicize the advanced and advanced deeds in the security team, and let more people understand the security, know the security and recognize the security, thus laying the foundation for the social concern and support. We should vigorously promote and study the advanced characters and deeds in the security team, constantly promote the healthy development of security work and team construction, improve the overall quality of the security team, improve the quality of security services in an all-round way, and enhance the influence of the security guards in promoting the harmonious construction of the society.
Optimize the industrial structure and build a diversified development strategy
Efforts should be made to adhere to the internal structure adjustment, market price adjustment and extension, strive to promote the comprehensive and coordinated development of security enterprises, further optimize the upgrading of the security industry structure, unswervingly realize the diversification of the market strategy, and actively develop security services and services closely related to social security.
比如，积极联系和开发临时勤务和接洽大型活 动的安保任务。按照市场价格调节的规 则，逐步提升保安人防劳务收费标准，缩小投人与产出的差距。
For example, actively contacting and developing temporary duties and security tasks related to large-scale activities. According to the regulation of market price adjustment, we should gradually raise the standard of security and civil air defense service charges, and narrow the gap between investment and output.
Vigorously develop the field of technical defense and security services
At present, the security market is still based on the development mode of the security service and the support of the security services. With the continuous development of the economy and society, the single civil air defense system is difficult to meet the demand of the market. There is no advantage in the market competition, the market development in the field of technical defense is accelerated, and the prevention of science and technology is combined with the manpower prevention. It is imperative to realize complementary resources and accelerate and broaden the pace of diversified development.
We should perfect and optimize the structure of security personnel as soon as possible, so as to cope with the market competition of security professionalism. Efforts should be made to do well in the work of existing technical defense and various technical and defensive outlets.
From technical management, equipment support, operation personnel management and education to various technical outlets, we must maintain good condition and make more customers satisfied. The staff of the defense and defense department should take the initiative to find the market and understand the market demand and information. In addition, security enterprises should recruit and train technical personnel to build up a skilled defense team with abundant resources.
With a small summary of the Zibo security company, we hope to be helpful to the customers. If there is anything that is not understood or for help, please click on our official website: http://www.zbzhongtebao.com or inquire, we will do our best to solve the problem.