Security company personnel in the process of handling problems, the need to master the following rules: timely statement, agile guidance, protection of the scene, rescue embarrassment, prevent criminals guidelines. Several common situations encountered in the course of duty are dealt with by the personnel of the security company. If the deposit is a regular item, the depositor should be asked to give details, sign and acknowledge, and specify the time to take it. The criteria should not exceed three days.
If the overdue period is not taken, the supervisor should be handed over to the supervisor, and the specific duty record should be made. Regarding valuables, it should be implicitly rejected. If the other party pleads to take care of them, it must not exceed one day and ask them to acknowledge their signature. If the time limit is not taken, the supervisor should be handed over to the supervisor, and the specific duty and handover records should be made.
The handling of a fight by security company personnel. Such things should be dealt with as follows:
1. Stop immediately, dissuade the crowd, together with the monitor on duty, the defense part, the public security organs to state the specific location, the number of people involved in the fight and so on.
2. If both sides do not listen to persuasion, the situation continues to develop or difficult to control, should be prompt to state the public security organs, such as seriously injured people to dial emergency phone or send to the local hospital for rescue.
3. The personnel of the security company assist the public security personnel in investigating the fighting scene, protecting the road traffic order on the scene and identifying the person who is considered the prime minister if necessary.
The handling of the lost elderly and children by the security company personnel.
1. When you meet old people and children who have lost their homes, you should help them calm their mood and bring them tea. Please sit down and rest so as to help the old people and children find their relatives quickly.
2. For those who can annotate their names, telephone numbers or residence addresses, tell their relatives to get them back or send them home automatically. If lost in large-scale activities, the elderly, the name of the child, age, accent and dress and other characteristics can be broadcast to the public, requiring their relatives to take back.
3. No information such as addresses can be found. The uninvited elderly and children can be sent to the local public security organs for disposal.
The disposal of lost items by security company personnel.
1. The items that the public has handed in or picked up should be clearly registered one by one, and the security team leader and the safeguard section should be stated.
2. If there is a certificate in the lost articles to provide the specific address of the owner, the owner can be told to come to collect, but the situation should be asked. If it is a valuable lost property, it should check the valid document of the owner, and admit it, and the owner will sign it back. If it is a common item, it may be lost by the customer unit, and it can be announced. If it is prohibited, it should be sent to the defending part or public security organ after registration.