First: inspection of import and export goods
It's not a very popular thing to check in and out of people, and many people are passive. Therefore, as a lobby security we need to do is to see the user to quickly carry out large items, actively approached the users, politely ask the user to produce goods release, if the customer does not agree with the situation we are not in a hurry, patiently explained to customers. What we need to check is whether the relevant procedures for the goods are complete. After the inspection, we can help the user to pack or carry the goods as much as possible when the working conditions are allowed. During the inspection, we must pay attention to the attitude in order to reduce the user's trouble and dissatisfaction with the moving and moving of the goods.
Second: registration of entry and exit personnel
As a qualified lobby clerk, we need to be familiar with every incoming and outgoing person's face. During the non office hours, we have to see the users, politely ask the users and ask them to produce relevant certificates. The detail that needs to be noted is that when the user passes the certificate, we need to stand and take the documents with both hands. When we enter a large number of people, we need to record the floors, numbers, gender and so on. When we leave, we'd better handle related registration.
Third: the user is hard to go upstairs
At this time, our attitude is not very tough. What we need to do is to contact the liaison people of the company to allow them to go upstairs after their consent. The little editor needs to be reminded that it should be patience, restraint, and no quarrel with the user when it comes to such a thing.
Fourth: people are more suspicious
A sign is placed at the door of every office building: no salesmen are allowed to enter. So, in the face of the salesman, we should persuade it to leave the building. Sometimes we also meet some people who are suspicious of behavior and speech, and we must first stabilize each other and do not produce contradictions.